3 “Techie” Reasons You Can Be
Thankful This Season

1.

Cyber Thieves Keep A-Knockin’ But They Can’t Come In. A study presented at the International Conference on Dependable Systems and Networks showed that small-business networks are attacked every 39 seconds by some type of hacker or malicious software. Thankfully, having the proper firewall and office network security tools can prevent even the most determined cyber hacker from getting his hands on your network. Are your systems covered?

2.

Downtime Should Be A Thing Of The Past. Thanks to monitoring and maintenance tools that are openly available, any reputable computer company can now actually notice when things go awry and prevent your computers from having issues. Hot fixes, patches and security updates are generally items that, when maintained on a regular basis, keep a network healthy and up and running. If, for some reason, your network still has some kind of downtime, cloud-based remote management tools allow your IT professional to access your system from anywhere, getting you up and running more quickly than ever before.

3.

If Disaster Strikes, You Can Be Back Up & Running In Minutes Instead Of Days. In addition to lost data, many businesses’ operations would be completely down for days or weeks if a major disaster like fire, flood or theft ever occurred. Here’s where Backup & Disaster Recovery solutions (BDR) can help you feel very thankful indeed. Most of today’s BDR solutions include a “virtualization” component, which means an exact “picture” of your server and computers is taken throughout the day and stored elsewhere. If you ever need to get back up and running, your IT company simply restores that image…and you’re back in business.

For FREE, We Will Come To Your Office And...
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  • Check your firewall’s security settings to make sure you are protected from the latest hacker attacks, worms and viruses.
  • Scan and remove spyware that is secretly stealing your company’s b andwidth jeopardizing the speed of your computer system, and embezzling confidential information about you, your employees, and your business.
  • Check your network’s back-up system to ensure it is working properly and accurately backing up all of the critical files and information you never want to lose.
  • Verify that you have the most up-to-date security patches installed properly; miss one critical update and you’re a “sitting duck”.
  • Diagnose slow, unstable PCs.
  • Perform a quick network “tune-up” to make programs and files load faster.

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With Cyber Solutions, our issues went from about 20 a week to 5 a month

It terms of cost, cheaper is NOT better. At one point, we switched to a lower cost option. What we found was that the new IT people were unresponsive. We never had the same personnel to assist us with issues. The call center was usually a voicemail that took days to get a response. There was constant turnover and not one person was consistent with the service they provided. They were supposed to be backing up our system and when I challenged them on this, we found our system was not being back up at all. NIGHTMARE!

Cyber Solutions maintains our system and it is incredible how much behind-the-scenes they are doing and it truly makes a difference. They are a team you can rely upon at all times. This has been proven to us a few to many times when we tried the cheaper route. Since we switched back to Cyber Solutions our issues went from about 20 a week to maybe 5 a month.

Based on our experience of thinking we would save money and have better customer service, something major would have to happen for that change to ever occur again.

Nancy Trautman President
CSI Testing

With Cyber Solutions we get the same protection as ‘the big boys’

We made a decision that it made sense for SPEDCO to pay a little more and not go to bed at night with my fingers crossed, hoping that nothing bad would happen to our confidential records. I am convinced that there is a distinction to be made between Cost and Value. Yes, experience costs more - but there is more value in someone who’s been around and protecting companies for years as opposed to someone who decided to ‘hang up their shingle’. I like how the principals at Cyber Solutions have been there for years, and haven’t changed. This saves me the time of trying to train in a new person to understand our business. The revolving door is expensive, and I can’t afford to have lapses in my security as new trainees are brought in to learn the security business. Cyber security is a growing industry as business owners become more and more aware of the risks; this is why new IT firms are springing up. How willing would I be to turn over my business to someone who may be new and bright, but not very experienced? Not very. I can honestly say that we are extremely happy with our agreement with Cyber Solutions.

Staying in front of the Bad Guys is a full time job. To institute some firewall or virus protection and think you’re covered is a huge mistake. The Bad Guys go after the easy pickings. Right now they go after the Targets the Best Buys and the Home Depots, but as those companies do a better job protecting themselves, the more vulnerable companies - like ours – will be targeted. The on-going education that Cyber Solutions provides helps keep us on our toes. Cyber has our employees trained to ask first before downloading anything. We didn’t think we could afford our own IT department, but we decided we could not be without the protection. With Cyber Solutions we get the same protection as ‘the big boys’ out in the market place, but at a fraction of the cost. We receive very personalized service: any one on our staff can reach out to Cyber Solutions and get an issue resolved. I can contact the folks at Cyber Solutions 7 days per week, and they’ll respond right away. Cyber Solutions is definitely part of our ‘team’.

Kristin Wood Executive Director
SPEDCO